Yesterday I took the girls to one of our local play centers, which is owned by someone I know. We have been there before and I have always gotten along well with the owners and felt very welcome there. This play center is a new business owned by two young mothers, so I like to go there every once in awhile to support them even though it is a nearly 30 minute drive for me to get there.
I have always had a good experience whenever I have been there in the past, but yesterday was different. There was just a weird vibe going on. The owner was sitting at a table with three other moms talking and gossiping and seeming very exclusionary to the rest of us who were visiting. Then, the owner started talking about her sister's personal business (read: drama) with all of us. And on top of everything else, she was constantly complaining about having hurt her back that morning. The two times that I had a direct conversation with her, she ended up essentially insulting my intelligence: "That's crazy talk" and "And you told her (Lil' B) that getting up at 5:45am was okay?"
So, I don't know what to do now. This is a woman with whom I have tried to help with the marketing side of her business. I have brainstormed and written press releases for her. I have honestly been a huge advocate of this place, and today I am feeling unwelcome there. I had a pass for 6 visits of play, and that pass was fulfilled yesterday. We are in fact moving in just over four months, so I think we'll just avoid going during the spring.
I feel bad though. I truly want her business to succeed, and I feel like I owe it to her to give her my feedback. But I hate confrontations, and I don't want it to sound like, "You hurt my feelings, so apologize." Don't get me wrong, an apology would be nice, but I am more concerned about the other patrons of this play center feeling the way that I am right now, and not going back.
So, what do you think I should do? Talk or walk?